Last Updated: January 1, 2026

CKBD Privacy Policy — Your Information Is Completely Safe with Us

At CKBD, your privacy is our top priority. This Privacy Policy clearly explains what information we collect, why we collect it, how we keep it secure, and what rights you have — all in plain, straightforward language, free of complex legal jargon.

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1. Introduction & Scope

CKBD (ckbd.im) is a trusted online gaming platform serving millions of members across Bangladesh. We understand how valuable your personal information is, and we are committed to protecting your privacy without compromise.

This Privacy Policy applies to the CKBD website, mobile app, and all related services. By using any CKBD service, you are deemed to have accepted this Privacy Policy. We follow international data protection standards (GDPR-inspired principles).

This policy is written in Bangla so our members can understand it with ease. If you have any questions, feel free to reach out directly at support@ckbd.im.

2. Information We Collect

CKBD only collects the information needed to deliver the best experience and keep your account secure. We never ask for data we don't need.

A) Information you provide directly:
  • Name, date of birth, gender
  • Mobile number and email address
  • National ID number (for KYC verification)
  • Payment details (bKash/Nagad/Rocket number or bank account number)
  • Address (if required)
B) Automatically Collected Information:
  • Device type, operating system, browser information
  • IP address and approximate location
  • Time spent on site, pages visited, and session duration
  • Gaming history and transaction records
C) Information Received from Third Parties:
  • Transaction confirmation data from payment gateways
  • Risk assessment data from fraud prevention services

We never store your password, full bank card numbers, or any other sensitive financial details.

3. How We Use Your Information

CKBD uses your information only for the following purposes:

Purpose Data Used Legal Basis
Account Management Name, Email, Mobile Contractual obligation
Identity Verification (KYC) NID, Photo Legal obligation
Payment Processing Payment Information Contractual obligation
Fraud Prevention IP, Device, Transactions Legitimate Interest
Customer Support Contact Information, History Contractual obligation
Promotional Communications Email, Mobile Your Consent
Platform Improvement Usage Patterns (anonymized) Legitimate Interest

We never sell your data to advertisers or share it with third parties for marketing purposes.

4. Data Sharing & Third Parties

CKBD does not sell your personal data to third parties. However, limited information may be shared with trusted partners to deliver our services:

  • Payment Providers: bKash, Nagad, Rocket — to process your transactions.
  • Identity Verification Service: To complete the KYC process.
  • IT Infrastructure Services: For cloud hosting and data protection.
  • Fraud Prevention Services: To ensure your account's security.

All these partners operate under strict confidentiality agreements and may only use your data for specified purposes.

Legal Obligations: If required by a court order or applicable laws of Bangladesh, CKBD may be obligated to disclose your information to the relevant authorities. Where possible, you will be notified in advance.

5. Cookies & Tracking Technologies

CKBD uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Cookie Type:
  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your language preference and UI settings.
  • Analytics Cookies: To understand which pages are most visited (anonymous data).

You can disable non-essential cookies at any time through your browser settings. Keep in mind that doing so may affect how certain features on the site work.

6. Data Security Measures

CKBD uses industry-leading technology to protect your data. Our security systems are regularly tested and audited by independent third parties.

  • AES-256 Encryption: All stored data is encrypted.
  • TLS 1.3 Protocol: Fully protected during data transfer.
  • Firewall & DDoS Protection: Protection against external attacks.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: By an external expert, on a quarterly basis.
  • Limited Access: Only authorized personnel have access to specific data.

In the event of a data security breach, we will notify affected members by email within 72 hours and take all necessary steps to address the situation.

7. Your Rights & Controls

CKBD believes you should have full control over your own data. You have the following rights:

Right to Access

You can view the information we hold about you at any time.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

Upon account closure, you may request that your information be deleted.

Data Portability

You can request a copy of your data downloaded in a readable format.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Opt Out of Marketing

You can opt out of promotional emails or SMS at any time.

To exercise any of these rights, email us at support@ckbd.im. We will respond within 30 days.

8. Data Retention Period

CKBD does not retain your data longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:

  • Account Information: For the duration your account remains active, and for 5 years after closure (as required by law).
  • Transaction Records: 7 years, as required by financial regulations.
  • KYC Documents: 5 years after account closure.
  • Contact Records: 2 years after a support ticket is closed.
  • Marketing Consent: Until consent is withdrawn.
  • Web Analytics: 13 months (anonymized data).

Once the retention period expires, data is securely deleted or anonymized.

9. Children's Privacy

CKBD's services are intended exclusively for users aged 18 and above. We do not knowingly collect information from anyone under 18.

If a parent or legal guardian believes their minor child's information is held by us, please contact support@ckbd.im immediately. We will delete that data as quickly as possible.

Any account found to belong to a minor will be immediately suspended and all associated data will be securely deleted.

10. Changes to the Privacy Policy

CKBD may update this Privacy Policy when necessary. Before making any significant changes, we will:

  • We will send a notification to your registered email address.
  • We will display a notification on the platform.
  • We will update the "Last Updated" date at the top of the page.

Continued use of our services after any changes takes effect means you accept the updated policy. If you do not agree, you may request to close your account.

11. Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact our Data Protection Team:

  • Email: support@ckbd.im (Subject: Privacy Request)
  • Live Chat: 24/7 Live Support
  • Response Time: Within 30 days (72 hours for urgent matters)

We take every complaint seriously and work to resolve it promptly. CKBD is fully committed to protecting your privacy.

What Sets CKBD's Privacy Protection Apart

Your privacy is at the heart of every decision we make.

Military-Grade Encryption

We use AES-256 encryption — the same standard trusted by banks and military institutions. Every piece of your data stays fully protected.

Your Data Is Never Sold

Many platforms sell your data to advertising companies. CKBD never does — your information is used solely to serve you.

You're in Control

You have full control over your data — view, edit, or delete it yourself, anytime. Your information belongs to you.

Regular Security Audits

CKBD's security systems are audited by external experts every three months. Any vulnerabilities found are resolved within 48 hours.

In Full Bangla

Our Privacy Policy is written in plain, clear language. Nothing is hidden behind complicated legal terms — everything is stated openly and transparently.

24/7 Support

Our support team is always on hand for any privacy-related questions. Reach out in Bengali and get answers fast.

Privacy FAQs

No, CKBD never sells your personal data to third parties. Your information is used solely to provide services to you. No data is shared with advertising companies or data brokers.

Yes, you can request deletion of your data at any time. However, certain information — such as transaction records — may need to be retained for a legally required period. To submit a request, email us at support@ckbd.im.

Yes. CKBD secures payment information with AES-256 encryption. We never store full card numbers or banking passwords. All transactions are processed using TLS 1.3 protocol.

Yes, you can opt out of promotional emails or SMS at any time. Simply update your notification preferences in your account settings, or send a request directly to support@ckbd.im.

Play Safe, Play with Confidence

Your data is completely safe with CKBD. You've read our Privacy Policy — now register with confidence and enjoy the best gaming experience in Bangladesh.

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